Existing Customer Portal

You can update your address, email, payment information, change your size information, check when your next payment will be all via our existing customer portal.

Auto Extension
Our subscriptions auto extend so you will be the first in line for more boxes. You will receive email notification of the upcoming subscription, and subsequent payments and will have plenty of time to cancel should you not wish to continue.

When are boxes posted?
Our boxes are posted on the 25th of each month, for weekly and fortnightly pay customers your box will be dispatched once all payments are received. We will be in touch to arrange catch up payments if you do wish to receive your box at the same time as everyone else.

How can I cancel?
Due to the number of payment options available we are unable to offer cancellation through the customer portal but you can email us info@mytreat.co.nz at anytime to cancel your subscription or change your payment plan.

Change your Payment Plan
You can email us info@mytreat.co.nz at anytime to change your payment plan.